Privacy Policy
Douglas Gill International Limited is committed to preserving the privacy of all visitors to https://gb.gillmarine.com/. Please read the following Privacy Policy to understand how we use and protect the information that you provide to us in accordance with the new EU General Data Protection Regulation (GDPR).
By using, registering on or placing an order on our Site you consent to the collection, use and transfer of your information under the terms of this Privacy Policy.
1. Definitions
1.1 The following words and expressions have the following meanings unless inconsistent with the context:
| “DPO – Data Protection Officer” | Lisa Wilding who is contactable by post at Gill, Manor House Road, Long Eaton, Nottingham, England, NG10 1LR; | |
| “cookies” | a small amount of data sent from the server, which is then stored on your computer’s hard disc drive; | |
| “GDPR” | The EU General Data Protection Regulation (replaces the Data Protection Act 1998 as of 25th May 2018); | |
| “data processors” “personal data” “process” or “processing” “sensitive personal data” |
as defined by GDPR; | |
| “Site” | https://gb.gillmarine.com/; | |
| “we”, “us” or “our” | Douglas Gill International Limited, registered in England and Wales under number 1967176, whose principal place of business and registered office is Gill, Manor House Road, Long Eaton, Nottingham, England, NG10 1LR who maybe contacted at [email protected]; and | |
| “you”, “your” | an individual, company, or firm accessing our Site. |
2. Introduction
- 2.1 This Privacy Policy is a statement as to how we shall process your personal data. We take the security and privacy of you and your personal data very seriously and we are committed to safeguarding your privacy on line in accordance with GDPR. Please be aware that communications over the internet, such as emails, are not secure unless they are encrypted. We do not accept any responsibility for any unauthorised access or loss of personal data beyond our control. You may access most areas of our Site without registering with us. Certain areas of our Site are only open to you if you register.
- 2.2 Our primary reason for collecting your personal data are processing your orders for goods from our Site, to address enquiries which you may make on our Site from time to time and provide you with the most efficient service possible. We do not anticipate collecting or processing sensitive personal data about you.
- 2.3 This Privacy Policy may change from time to time so please check it periodically.
- Our Site may contain links to other websites. Please note that we are not responsible for the privacy practices of such other third party websites and advise you to read the privacy statements of each website you visit which collects personal information.
- Rakuten Advertising is a third party company that uses cookies on our website. You can view their privacy policy at this address: https://rakutenadvertising.com/legal-notices/services-privacy-policy/
3. Our policy for processing your personal data
- 3.1 What personal data do we process and where do we get it from?
- 3.1.1 When you contact us via the “Contact Us” form on our Site, or email us, or register on our Site we will collect personal data from you.
- 3.1.2 When you contact us over the telephone we may collect personal data from you.
- 3.1.3 Personal information may also be obtained automatically by your internet browser.
- 3.1.4 Personal information obtained by us from customer surveys and/or offers.
- 3.1.5 If you place an order for goods and when you subsequently submit payment for that order we will collect personal data from you.
- 3.1.6 The types of personal data which we may collect from you could include, for example, your name, your contact details (such as your address, telephone number and email address), credit / debit card information and other information collected on registration, in the “Contact Us” form or testimonial you may submit on our Site.
- 3.1.7 We may also collect non-personally identifiable information about your visit to our Site through the use of cookies. This information may include, for example, the pages which you browse. This information helps us to better manage and develop our Site.
- 3.1.8 We may also collect your personal data via DataCapture based on the user’s consent (this is related to the student & key worker discount form).
4. What we do with your personal data
- 4.1 We will process your personal data so that:
- 4.1.1 we can process your orders for goods from our Site subject to the terms and conditions of our Site;
- 4.1.2 we can fulfil our obligations to you under any contract for the supply of goods subject to the terms and conditions of our Site;
- 4.1.3 we can deal with the general queries you raise from time to time through the “Contact Us” form on our Site, by post, by email, by fax or by telephone ;
- 4.1.4 we can process any payment made by you; and
- 4.1.5 we can process your registration details.
- 4.2 Other purposes for which we may process your personal data are:
- 4.2.1 the general administration of your records by us;
- 4.2.2 the general maintenance of our database and records by us;
- 4.2.3 for security purposes to protect your personal data held and/or processed by us;
- 4.2.4 to contact you for market research purposes;
- 4.2.5 to maintain records of payments made by you;
- 4.2.6 for our general marketing purposes unless you have notified us to the contrary.
- 4.3 When you enter our Site, your computer will automatically be issued with a cookie. Cookies in themselves do not identify the individual user, just the computer used. Many websites do this whenever a user visits their website in order to track traffic flows. If you wish to reject our cookie, you can configure your browser to do so (see our Cookies Policy above), alternatively you can ask your internet browser to alert you when a cookie is being set up.
- 4.4 You acknowledge that by providing personal data to us, you consent to the processing of your personal data in accordance with this Privacy Policy.
5. Who else gets to see your personal date?
- 5.1 Our data processors.
- 5.2 Such couriers used by us from time to time for the purposes of delivering goods ordered by you.
- 5.3 Such financial service providers used by us from time to time for the purpose of processing payment for goods.
- 5.4 Such marketing companies used by us from time to time.
- 6.1 Under GDPR you have the following rights:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
You have the right to object to your personal data being used for ‘direct marketing’ and/or ‘host mailing’ purposes. You can change your options in relation to the information you wish to receive at any time by contacting our Data Protection Officer in writing by post.
- 6.2 As mentioned above you can set your internet browser to refuse cookies or you can ask your internet browser to alert you when a cookie is being set up (see our Cookies Policy above).
- 6.3 You have the right under the GDPR to request from us information as to what personal data we are processing about you. Such requests should be made in writing by post to the Data Protection Officer. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. We will provide you with the relevant information without undue delay and at the latest within one month from receipt of such a request.
- 6.4 You have other rights under GDPR as detailed above in relation to our processing of your personal data. You can read more about your rights in detail on the Information Commissioner’s Office website.
7. Maintenance of your personal data
- 7.1 We are committed to the security of your personal data. All of our employees and sub-contractors with access to your personal data and/or who are associated with the processing of that data are contractually obliged to respect the confidentiality of your personal data in accordance with GDPR.
- 7.2 We have implemented technology measures and security policies to protect the personal data that we have in our control from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss.
8. General application of our privacy policy
- 8.1 This Privacy Policy only applies to the collection and use of your personal data provided to us and not to personal data you may provide directly to third parties (including but without limitation to the operator of third party website linked to our Site). Any third parties will have their own policies in respect of processing personal data you provide to them and/or your personal data that we may disclose to them in accordance with this Privacy Policy.
9. Contact Information
- 9.1 If you have any queries about our processing or use of your personal data you should write, in the first instance to our Data Protection Officer.
- 9.2 If you want to learn more about your rights regarding your personal data and GDPR, you should contact the Information Commissioner’s office information line on: +44 (0)1625 545745 or visit their website at www.ico.gov.uk.
10. Klarna
- In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
- General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.
11. Electronic Marketing (By emails, SMS, Phone)
- When you consent, we will send you marketing communications and news concerning Gill’s products, services, promotions, surveys, or competitions that may be of interest to you. You can opt-out at any time after you have given your consent. We will only contact you by SMS if you have expressly agreed to receive mobile marketing alerts.
- The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS and email.
12. How to stop marketing messages from Gill Marine
| Emails: | By clicking the ‘unsubscribe’ link on each emails | |
|
Texts (SMS): |
By replying ‘STOP’ |
|
| All: | By contacting us at the following address: [email protected] |
13. Direct Marketing
- lf you are an existing customer of Gill (for example, if you have placed an order with us), we may use the contact details you provided to send you marketing communications about similar Gill products or services where permitted by applicable law (unless you have opted-out). In other cases, we ask for your consent to send you marketing information.
14. Personalisation
- We may use the information that you provide to us as well as information from other Gill products or services – such as your use of Gill’s Platform – to personalize communications on products and services that may be interesting for you. In doing so, we may combine the information you provide to us with information that we create about your online activity, including internal insights and analysis.
Cookie Policy
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Strictly Necessary cookies
|
Cookie key |
Domain |
Path |
Cookie type |
Expiration |
Description |
|
XSRF-TOKEN |
gb.gillmarine.com |
/ |
First-party |
Session |
This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks. |
|
|
|
|
|
|
|
|
AWSALBCORS |
api-eu-w-1.pureclarity.net |
/ |
Third-party |
7 days |
For continued stickiness support with CORS use cases after the Chromium update, we are creating additional stickiness cookies for each of these duration-based stickiness features named AWSALBCORS (ALB). |
|
|
|
|
|
|
|
Performance cookies
|
Cookie key |
Domain |
Path |
Cookie type |
Expiration |
Description |
|
_gid |
.gb.gillmarine.com |
/ |
First-party |
1 day |
This cookie is set by Google Analytics. It stores and update a unique value for each page visited and is used to count and track pageviews. |
|
|
|
|
|
|
|
|
_ga |
.gb.gillmarine.com |
/ |
First-party |
2 years |
This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. |
|
|
|
|
|
|
|
|
__kla_id |
gb.gillmarine.com |
/ |
First-party |
2 years |
Tracks when someone clicks through a Klaviyo email to your website |
|
|
|
|
|
|
|
|
_gat_UA-19076178-1 |
.gb.gillmarine.com |
/ |
First-party |
1 minute |
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
|
|
|
|
|
|
|
Functionality cookies
|
Cookie key |
Domain |
Path |
Cookie type |
Expiration |
Description |
|
SHOP_SESSION_TOKEN |
gb.gillmarine.com |
/ |
First-party |
7 days |
This cookie is used by online shops to record whether users have placed items in their shopping cart. |
|
|
|
|
|
|
|
Unclassified cookies
|
Cookie key |
Domain |
Path |
Cookie type |
Expiration |
Description |
|
ku1-vid |
.gillmarine.com |
/ |
Third-party |
1 year 5 months |
|
|
|
|
|
|
|
|
|
sbjs_udata |
.gb.gillmarine.com |
/ |
First-party |
6 months |
|
|
|
|
|
|
|
|
|
Shopper-Pref |
gb.gillmarine.com |
/ |
First-party |
7 days |
|
|
|
|
|
|
|
|
|
sbjs_first |
.gb.gillmarine.com |
/ |
First-party |
6 months |
|
|
|
|
|
|
|
|
|
pc_debug_x |
gb.gillmarine.com |
/ |
First-party |
Session |
|
|
|
|
|
|
|
|
|
sbjs_session |
.gb.gillmarine.com |
/ |
First-party |
30 minutes |
|
|
|
|
|
|
|
|
|
pixel |
.yotpo.com |
/ |
Third-party |
1 year |
|
|
|
|
|
|
|
|
|
_sp_ses.c22e |
gb.gillmarine.com |
/ |
First-party |
30 minutes |
|
|
|
|
|
|
|
|
|
_ZB_STATIC_DR_location |
gb.gillmarine.com |
/ |
First-party |
Session |
|
|
|
|
|
|
|
|
|
pc_debug_y |
gb.gillmarine.com |
/ |
First-party |
Session |
|
|
|
|
|
|
|
|
|
fornax_anonymousId |
gb.gillmarine.com |
/ |
First-party |
2 years |
|
|
|
|
|
|
|
|
|
lastVisitedCategory |
gb.gillmarine.com |
/ |
First-party |
Session |
|
|
|
|
|
|
|
|
|
sbjs_migrations |
.gb.gillmarine.com |
/ |
First-party |
6 months |
|
|
|
|
|
|
|
|
|
AWSALBTGCORS |
api-eu-w-1.pureclarity.net |
/ |
Third-party |
7 days |
|
|
|
|
|
|
|
|
|
sbjs_current |
.gb.gillmarine.com |
/ |
First-party |
6 months |
|
|
|
|
|
|
|
|
|
ku1-sid |
.gillmarine.com |
/ |
Third-party |
Session |
|
|
|
|
|
|
|
|
|
_sp_id.c22e |
gb.gillmarine.com |
/ |
First-party |
2 years |
|
|
|
|
|
|
|
|
|
sbjs_current_add |
.gb.gillmarine.com |
/ |
First-party |
6 months |
|
|
|
|
|
|
|
|
|
sbjs_first_add |
.gb.gillmarine.com |
/ |
First-party |
6 months |
|
|
|
|
|
|
|
|
|
pc_debug |
gb.gillmarine.com |
/ |
First-party |
Session |
|
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after 2 years.